Last updated: 13 October 2026
If any file is corrupted or does not work as described, you get a full refund — no questions, no hoops.
We refund in full when:
In these cases, write to [email protected] with your order number and a short description of the problem. We reply within three business days — and we will always try to fix the problem first if a fix is quicker for you than a refund.
Because our products are digital files delivered instantly, we cannot take back a download once it has been accessed. If you have accidentally bought the wrong product or changed your mind before downloading, write to us within 14 days of purchase and we will refund you in full — no explanation needed.
Approved refunds are issued through the same platform you purchased from (for example, Gumroad or Amazon), back to your original payment method. The platform's processing time applies — typically 5–10 business days, depending on your bank or card issuer.
Nothing in this policy limits the refund and consumer-protection rights you have under the law of your country. Where local law gives you more, local law applies.
Anything about refunds: [email protected].